Consultancy

Why does MACS offer a consultancy service?

While customers tell us that the availability of case studies describing other customer’s experience with MACS is extremely valuable, there is no substitute for hands-on experience.

Understanding exactly your warehouse operational processes helps MACS to build the right solution for you. In our experience, each customer is different and has specific needs, however small. It is important to understand these specific needs to establish the suitability of the technology, understand the business processes, scope the project and perform a pre-implementation assessment. The consultancy service addresses these issues. It is particularly beneficial for generating information to justify a capital investment and ROI.

As part of the consulting process, MACS runs a conference room pilot to show customers how we think the system will work for them and we tease out specific issues to ensure that the intended solution is right for our customers. With a clear understanding of your requirements, we can help you find the best ways to integrate our solutions with your existing systems.

A MACS consultant is present throughout the process, ensuring that every customer gets maximum benefit from the consultancy programme. Any concerns about the operation and effectiveness of the MACS WMS can be addressed, while the potential benefits can be comprehensively explored. MACS consulting services are geared to ensuring our customers’ success.

MACS offers a range of consultancy services to support the needs of your business:

• Pre-implementation assessment
• Process assessment
• Project scoping
• Conference room pilot
• Skills assessment