Support

Support for the Long Term – MACS is committed to your success

We know that your warehouse management, inventory and logistics are critically important. Businesses evolve and that presents new challenges. That's why MACS is focused on building long-term relationships that deliver positive results and ROI over the lifetime of your system.

Experience matters

The MACS team has many years experience in modern warehouse and logistics systems, gained from a broad client base across many industries, and MACS consultants continue to work today with industry professionals across the globe. MACS solutions are currently being used by numerous sites in the UK, Europe, the Caribbean and Africa in various manufacturing and retail environments. Operating sectors include pharmaceuticals, medicine, food, e-fulfilment/mailing, apparel/footwear and chemicals for raw materials, finished goods and hanging garments.

Our teams have an operations mindset to help you find the best way to utilise our software to increase efficiency and ROI in your warehousing and logistics operations. That’s why MACS offers a portfolio of services for the lifecycle of your warehouse management project:

• Consultancy services to carry out pre-implementation assessments, project scoping, skills and training needs analysis and pilot test configurations
• Implementation and rollout services to ensure that MACS solutions are deployed efficiently and effectively
• Training services to ensure you are fully prepared to get the best out of your investment in MACS
• Helpdesk services to support you every step of the way

MACS is there to help you be successful. So, not only do you get proven world class warehouse management solutions, but industry best practices expertise to back it up and make a real difference to your operations. MACS offers support when and where you need it, wherever you are in the lifecycle...

Find out more about our services:

• Consultancy
• Implementation and roll out
• Training
• Helpdesk